As a business and marketing tool, celebrity endorsement is a double-edged sword, much like humour is (see MW post WIELDING THE SWORDS OF HUMOUR). The difference is that the cost, and therefore the stakes, for celebrity endorsement is usually much higher than they are for [...]
I've been exposed to the full spectrum of review processes over the years, from sticking-needles-in-your-eyes to OMG-what-a-wonderful-relationship-that-would-be. Here's what I believe works best for all parties. Keep your list of participants as small as possible. A short list of three is ideal. If you can, [...]
You avoid a relationship review by having a relationship review. Let me be more specific: You avoid the big, formal competitive business relationship review (which the agency world so colourfully, albeit inaccurately, calls the gang bang) by having regular little reviews along the way. These [...]
As both marketer and consumer, I’ve always been attracted to brands that stand for something beyond making money. How a brand handles adversity (product or service problem in the market), or any controversy, is a very good indicator of the values of the company and [...]
Throughout history, every generation seems to accuse those following of being less socially polite and respectful. There is a lot at play in this comment. It can’t be completely true or we would all be treating one another like Neanderthals by now. I think it’s [...]
In case you hadn't guessed, one of my very favourite things is mountain biking. There are many reasons for this: You do it outdoors, often in incredibly beautiful places It's a big physical and mental challenge without the monotony of road biking or spinning It's safer than road [...]
