THE CX LETDOWN

sidebar The Airline CX Surprise One might logically assume that the North American airline industry’s pricing policies in the second half of 2024 would result in CX letdown—specifically, the adding to the already-long list of unadvertised costs by charging for carry-on items, etc. But [...]

By |2026-08-03T23:10:51-04:00March 13th, 2025|Marketing Industry, Research, Strategy|Comments Off on THE CX LETDOWN

SURVEY SAYS: WE’RE MISVALUING MARKETING SKILLS

Marketing Week is one the UK’s top two marketing business magazines. Like many, they do an annual Career & Salary Survey. Over the past week, they’ve been revealing interesting results from their 2024 survey: The most overrated marketing skill: social media [1] The most undervalued marketing [...]

By |2024-03-08T08:41:45-05:00March 7th, 2024|Marketing Industry, Research, Social Media, Strategy|Comments Off on SURVEY SAYS: WE’RE MISVALUING MARKETING SKILLS

JOE BIDEN—A BRAND POSITIONING

sidebar US politics is a very difficult topic to be impartial on. We’ve attempted to present the facts along with their sources. We’ve indicated our assumptions and opinions. Feel free to comment if you see otherwise. Definitely help us correct any inaccurate fact. Brand positioning [...]

By |2026-01-13T20:43:53-05:00February 6th, 2024|News, People, Strategy|Comments Off on JOE BIDEN—A BRAND POSITIONING

WHAT ELON MUSK DID & DIDN’T LEARN FROM PORSCHE

Genius is a curious phenomenon: It seems to be narrow in focus. As far as we know, no human has ever been a genius in all things. This means there are many distinct areas of genius. There are degrees of genius as measured by IQ [...]

By |2026-01-06T12:07:53-05:00May 19th, 2023|Business Start-up, People, Strategy, Technology|Comments Off on WHAT ELON MUSK DID & DIDN’T LEARN FROM PORSCHE

CRAFT MARKETING – A TALE OF TWO WINES

verbosity alert Throughout human history, winemaking has been a craft industry, ruled by artisans and run by families. In modern times, we believe that categorisation applies even to the big producers in traditional Old World winemaking countries [1]. They got big one of two [...]

By |2026-08-04T00:03:26-04:00January 29th, 2023|People, Strategy|Comments Off on CRAFT MARKETING – A TALE OF TWO WINES

WHEN GREAT BRANDS BREAK OUR HEART

It doesn’t happen very often, but every once in a while, a brand you really love will break your heart. VW and Loblaws are brands beloved by consumers for decades of quality products and services. Also beloved by marketers for decades of great marketing [...]

By |2026-01-28T11:59:54-05:00January 22nd, 2022|Marketing Industry, News, Strategy|3 Comments
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