Trending right now in the digital marketing world is the ‘chatbot’. Despite Microsoft’s very recent and (I’m sorry, see sidebar) humorous TAY failure, the rush seems to be on to create bots that talk to humans on multiple web and social media platforms and over [...]
This post started out being about what the marketing industry should be doing, just like Brad Jakeman’s keynote presentation this week at the Association of National Advertising's annual "Masters of Marketing" conference. But just like Brad’s presentation/rant, this one got hijacked by another topic: the [...]
You know when a new (-ish) marketing topic gets serious coverage in the general business media, the topic is a fundamental one. The June 27th Globe & Mail Report on Business cover story was titled “How automation is shaking up the advertising industry” [1] and described [...]
The practice of companies building and using their own internal creative and media resources has been around for a long time. It has often been the starting point for small entrepreneurial companies and larger companies that focus a major portion of the marketing budget in [...]
There is no denying it—February is one weird month. It starts with that truly odd North American phenomenon called Groundhog Day. I mean the “real” Groundhog Day, the annual event with the distinctly off-side Teutonic thread running through it, held in more than a dozen [...]
I’ve been avoiding talking about mobile marketing here for a while now. Not sure why that is, but it could be because I don’t feel like I’m done talking about social media yet. Or maybe it’s because when I went to tackle the subject 18 [...]
