THE UK CHRISTMAS SUPER BOWL

We gave up on talking about America’s annual Super Bowl ad extravaganza long ago, and the last time we did, we pointed to someone else’s great take on it [1]. Over the last few years, we’ve been getting the feeling that the UK marketing industry’s fanaticism [...]

By |2025-11-22T18:09:28-05:00November 22nd, 2025|AI, Creative, Marketing Industry, Media, Strategy|0 Comments

PURPOSE BRANDING, THE HARD WAY

Last week, we witnessed the launch of a lovely new creative campaign for what is clearly a purpose brand: The Natural Meat Co. After reveling in this creative's wonderfulness for a bit, I started thinking about purpose branding in general. Please come into this [...]

By |2025-10-20T14:16:42-04:00October 15th, 2025|Creative, Strategy|Comments Off on PURPOSE BRANDING, THE HARD WAY

AI IS HURTING BRAND LOYALTY & HELPING MARKETING

This post was sparked by an article in this week’s UK’s Campaign feed titled, ‘Fighting for the cart: new rules for the path to purchase.’ [1] The latter is actually a teaser and backgrounder for a Campaign-sponsored panel discussion on the topic later this month. [...]

By |2025-09-12T12:39:49-04:00September 12th, 2025|AI, Marketing Industry, Strategy|Comments Off on AI IS HURTING BRAND LOYALTY & HELPING MARKETING

RITSON ON SHOULDERS OF GIANTS

Mark Ritson at WARC/Cannes Lions 2025 assumed credit: Cannes Lions 2025, Getty Images As you may well know, Mark Ritson made a much-talked-about presentation at Cannes 2025. It may seem surprising to some that the organisers of the WARC/Cannes Lions events invited him, since he’s [...]

By |2025-07-22T10:44:30-04:00July 18th, 2025|Creative, Marketing Industry, People, Research, Strategy|Comments Off on RITSON ON SHOULDERS OF GIANTS

THE CX LETDOWN

sidebar The Airline CX Surprise One might logically assume that the North American airline industry’s pricing policies in the second half of 2024 would result in CX letdown—specifically, the adding to the already-long list of unadvertised costs by charging for carry-on items, etc. But [...]

By |2025-04-28T11:52:03-04:00March 13th, 2025|Marketing Industry, Research, Strategy|Comments Off on THE CX LETDOWN

SURVEY SAYS: WE’RE MISVALUING MARKETING SKILLS

Marketing Week is one the UK’s top two marketing business magazines. Like many, they do an annual Career & Salary Survey. Over the past week, they’ve been revealing interesting results from their 2024 survey: The most overrated marketing skill: social media [1] The most undervalued marketing [...]

By |2024-03-08T08:41:45-05:00March 7th, 2024|Marketing Industry, Research, Social Media, Strategy|Comments Off on SURVEY SAYS: WE’RE MISVALUING MARKETING SKILLS
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